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Forum Discussion
1Password Login Persistence Issue and Windows Hello Integration
There is some bug that makes it so that every time I need it to fill in the password, I have to log into my 1Password account. It simply does not keep the session after rebooting the PC, even if you ...
1P_Gem
1Password Team
1Password TeamHi @weverton! I'm sorry to hear that you're having to enter your account password more often than you'd like. As a first step, I would recommend making sure that your auto-lock settings meet your needs. As the desktop app integrates with 1Password in your browser, changing the settings in the app will apply to the extension as well:
- Press the Windows key on your keyboard, and click 1Password near the top.
- Unlock with your usual credentials if prompted.
- In the top left, click â‹® > Settings > Security.
There you will find two settings under the Auto-lock heading:
- Lock 1Password when computer locks - here you can choose whether 1Password will lock when you lock Windows.
- Lock after the system is idle for - here you can specify the number of minutes of inactivity before 1Password will lock, from 1 minute - never.
Additionally, it's expected that 1Password will always lock when your PC is restarted, and this can't be changed. However, if your device is TPM 2.0-enabled, you can make use of the Use the Trusted Platform Module with Windows Hello option under â‹® > Settings > Security in order to allow Hello unlock to persist through restarts.
I hope this helps, but if you have any further questions, let us know 😄
