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Forum Discussion
1Password not unlocking in Safari
When I click on the 1P icon in the username field, I get the faceid unlock confirmation but the icon continues to show the lock symbol and if I touch it again to it does the faceid unlock again. It d...
That workaround worked on my iPhone, but not on my iPad. On one site, it fails to use FaceID (you can see the window wobble once), and then it works. If I switch to another tab and try to use it, FaceID just isn’t available, and I have to type in my password. FaceID works fine everywhere else, including the main 1Password app.
This is a SUPER frustrating bug - can I help you investigate it at all? I’ve submitted a diagnostic report per the instructions above.
