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MVRLon's avatar
MVRLon
New Contributor
2 years ago

1Password not unlocking in Safari

When I click on the 1P icon in the username field, I get the faceid unlock confirmation but the icon continues to show the lock symbol and if I touch it again to it does the faceid unlock again. It d...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

kop48

I'm sorry that the steps didn't help on your iPad. I've located your ticket and one of my colleagues will send you a reply via email once they've had a chance to review your diagnostics report. Please continue the conversation there.

-Dave

ref: DPC-47422-582