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Forum Discussion
1password not working on iPad but ok on MacBook Sonoma 14.2.1
Passwords are not filling in on iPad but are fine on MacBook and iPhone.
When I go to settings/general/1password on iPad, there are only 2 options,
Siri & search and background app refresh.
Whe...
1P_Tommy
Moderator
ModeratorSince this may necessitate looking at logs from your device I'd suggest emailing my colleagues on the support team. We do not have access to logs here in the community. This is for your privacy.
It sounds as if you are looking for the 1Password settings within the app. If so, open 1Password and tap your user icon in the upper left-hand corner and then settings.
- Open 1Password.
- Tap your 1Password account icon from the 1Password home screen.
- Tap Settings.
- Tap Help.
- Tap Send Diagnostics.
Attach the diagnostics to an email message addressed to support+forum@1password.com.
- Your forum username:
BunnyW A link to this thread:
https://1password.community/discussion/144011/1password-not-working-on-ipad-but-ok-on-macbook-sonoma-14-2-1#latestPlease do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
