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Forum Discussion

Former Member's avatar
Former Member
2 years ago

1Password on MacOS Sonoma nightly Beta and Edge & Safari extensions, stops asking for touchID

The Safari extension has stopped asking for touch id when clicking on the 1Password in either Safari tap or the auto-fill button, so you have to manually enter the password. It does sometimes work ...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey @AndyQ,

You're right it sounds like 1Password in your browser is having a hard time connecting with your 1Password app. I'd like to ask you to send over a console log from your browser as well as a diagnostics report so we can take a closer look at what may be happening:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!