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Forum Discussion

Former Member's avatar
Former Member
2 years ago

1password pops up over my game in full screen, can I disable whatever causes this?

This happens almost every day. I am playing a game, trying not to get killed by aliens, and suddenly 1password is filling my screen, asking me to unlock. I did not, on purpose, ask it to do that, I suspect it was some key combination I accidentally pressed while playing a the game which somehow woke up 1password.

Any idea what this is, or how to stop it?

1Password Version: 8.10.7
Extension Version: Not Provided
OS Version: Windows 11
Browser:_ Not Provided
Referrer: forum-search:disable full screen

windows
  • 1P_Gem's avatar
    1P_Gem
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hi @MichaelToy, thanks for contacting us! You can adjust your keyboard shortcuts with the steps below:

    1. Press the Windows key on your keyboard, and click 1Password near the top.
    2. Unlock with your usual credentials if prompted.
    3. In the top left, click ⋮ > Settings > General.
    4. Under the Keyboard Shortcuts heading, clear or adjust any of the shortcuts there that may be overlapping with key combinations you use when gaming.
      • This is most likely to be either the shortcut to **Show 1Password* or Show Quick Access as both of these will open 1Password.*

    If this doesn't help, could you keep an eye out next time it happens, and let me know the combination of keys you were pressing at the time?

    I look forward to hearing from you!