Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

lll8lll8lll8lll's avatar
lll8lll8lll8lll
New Contributor
8 months ago

1Password quits unexpectedly (Windows 10)

1Password always quits unexpectedly on startup. I have reinstalled 1Password once now, and the issue persists. Version: 1Password for Windows 8.10.35 (81035003) Edition: Windows 10 Pro Ver...
windows
1P_David's avatar
1P_David
Icon for 1Password Team rank1Password Team
8 months ago

Hi lll8lll8lll8lll, thanks for reaching out!

I'm sorry that you're encountering trouble with 1Password for Windows. Can you reproduce the behaviour on your device and send over the full diagnostics report, so that we can take a closer look:

Please attach the files to an email message addressed to support+forum@1password.com with a link to this thread. After sending the email, you’ll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

I look forward to hearing from you!

-David