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Forum Discussion

MGOBLUE's avatar
MGOBLUE
New Contributor
3 years ago

1Password Safari Extension Opening with Apple Keyboard using TouchID

We recently got an apple keyboard with the TouchID feature. The main app (1Password7) opens fine using Touch ID, but the Safari extension does not unlock when the main app unlocks. I noticed Chro...
macos
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
3 years ago

mlaferle

Do you still have 1Password 7 installed? Is the older app extension from 1Password 7 enabled or disabled? Try quitting Safari and 1Password. Be sure to completely quit no just close. Look for 1Password in the menu bar and select quit. Right-click Safari and select quit. Open 1Password 8 and unlock, open Safari.

I would also check the integration settings. Right-click on the 1Password for Safari icon in the browser tool bar and select settings. Make sure the Integrate with1Password app setting is enabled.