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Forum Discussion
1Password SSO Rollout Errors
I have rolled SSO in my organization but some of the users are receiving errors when trying to login
I have tried everything to get them past this error. They can login to webapp but the extension and desktop app display this error
- 1P_Dave
Moderator
Hello tyfoadc! 👋
I'm sorry that some of your users are unable to unlock the 1Password for Mac app using SSO.
I'd like to ask you to create a diagnostics report from an affected user's Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/1password-sso-rollout-errors/151693
- Your forum username: Tyfoadc
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
