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Forum Discussion

shunsei's avatar
shunsei
New Contributor
8 months ago

1Password Unexpectedly Quit on Desktop Application

I installed the desktop application but whenever I run it, I see an error message pop up for a brief second that says "1Password quit unexpectedly" (or something along those lines) and it shuts down....
linux
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
8 months ago

shunsei,

Thank you for testing that. So that the team can take a closer look at the issue, I request that you send us the full diagnostics report to support+forum@1Password.com. With your email, please include the following:

  • A link to this thread: https://1password.community/discussion/146603
  • Your forum username: shunsei
  • The desktop environment you are using.
  • Please zip up any log files found at ~/.config/1Password/logs and attach those to your email.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and make sure it has gotten to the right place. Thank you!

-Evon