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Smith166's avatar
Smith166
New Contributor
12 months ago

1Password window take the focus and block the unlock via TouchID on latest MacOS

It's really annoying as I'm opening the 1Password from the dock and it opens behind of TouchID popup and take the focus. I had to grab mouse and click on the TouchID window. :( Any idea how I can f...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
12 months ago

BornDeranged

Thanks for the reply. Just to make sure that I fully understand the situation can you try the following specific steps in order:

  1. Open and unlock 1Password.
  2. Resize the window so that it doesn't fill the screen. It should be the same size as it is in the second screenshot that you provided (see below).
  3. Close the main window by clicking on the red close circle in the upper left corner of the 1Password app's window.
  4. Right-click on the 1Password icon in the menubar and click Lock.
  5. Right-click on the 1Password icon in the menubar and click Open 1Password.

For step 2 set the window's size to match the following:

At step 5, when the 1Password window opens again, does the Touch ID prompt appear and get focused properly? I look forward to hearing from you.

-Dave