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Sovereign108's avatar
Sovereign108
New Contributor
9 months ago

1Password Windows App does not appear

This is despite me opening task manager to kill the 1password app and trying to open the app again. Is this a bug? Am on Windows 11: Edition Windows 11 Pro Version 22H2 Installed on ‎28-...
windows
1P_Gem's avatar
1P_Gem
Icon for 1Password Team rank1Password Team
9 months ago

Hi PassFischKopp, I'm sorry to hear that you're also running into this!

Is the 1Password icon visible in your Windows system tray (to the right hand side of your taskbar - you may need to click the upwards arrow to show any hidden icons) while this is occurring? If so, could you try the steps below for me?

  1. Right click on the 1Password icon in your system tray.
  2. Click Settings, then go to the Advanced section.
  3. Uncheck the option to Use Hardware Acceleration.
  4. Fully quit the app by right clicking the icon in the system tray > Quit.
    • It's important not to skip this step as a full restart of the app is required for this setting to take effect.
  5. Attempt to relaunch 1Password to see whether the main window now appears.

I look forward to hearing from you!