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dlmorgan999's avatar
dlmorgan999
New Contributor
18 hours ago
Solved

1Password Windows App Won't Open

I've been using 1Password for years and I'm quite happy with it.  Recently though, I've run into an issue multiple times where I can't get the 1Password for Windows app to open.  The browser extension is there and works, and the system tray icon is there, but if I try to open the app from the Start menu, or by clicking on the system tray icon, or by right-clicking on the system tray icon and clicking on "Open 1Password", nothing happens.

It seems that some time later (unknown how long, but minutes for sure) if I come back to my PC, I'll see a prompt to enter my pin, at which point the Windows app opens. Knowing that, the last few times this happened, I minimized all my apps in case that dialog was hiding behind something else, but I didn't find anything.  This is definitely frustrating behavior.

  • dlmorgan999 

    Please email us using support@1password.com . Be sure to use the email address tied to the account in question. The technical team is most likely going to want to talk with you and email is the best place for that. 

  • dlmorgan999 

    Please email us using support@1password.com . Be sure to use the email address tied to the account in question. The technical team is most likely going to want to talk with you and email is the best place for that.