Forum Discussion

Former Member's avatar
Former Member
3 years ago

1Password8 extension do not unlock

Despite the App is unlocked the extension remains locked and does not work at all. Already tried to uninstall it and re-install. I gave it all the require permits but it seems something else is ...
browser extension
Former Member's avatar
Former Member
3 years ago

Hey @PabloJaniot! It sounds like the extension is having a hard time communicating with the 1Password app in order to unlock. To help with that, please try the following:

  1. Right-click the 1Password icon in your browser toolbar and choose Settings.
  2. Under General, disable "Integrate with 1Password app".
  3. Fully quit 1Password app and browser.
  4. Restart the 1Password app and then open browser.
  5. Right-click the 1Password icon in your browser toolbar and choose Settings.
  6. Under General, re-enable "Integrate with 1Password app".
  7. Test things out with the extension.

Let me know how that goes!

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extension do not unlock","id":"message:51316","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:51316"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:51316"},"body@stripHtml({\"truncateLength\":200})":" Despite the App is unlocked the extension remains locked and does not work at all. \nAlready tried to uninstall it and re-install. \nI gave it all the require permits but it seems something else is ...","body@stringLength":"648","rawBody":"

Despite the App is unlocked the extension remains locked and does not work at all.
\nAlready tried to uninstall it and re-install.
\nI gave it all the require permits but it seems something else is going on.
\nEverything is updated properly.

\n\n

Any ideas?

\n\n
\n\n

1Password Version: 8.8.0
\nExtension Version: 2.3.7
\nOS Version: MacOs Monterey 12.5.1
\nBrowser:_ Safari 15.6.1
\nReferrer: forum-search:1Password8 extension for Safari

\n","kudosSumWeight":0,"postTime":"2022-08-24T17:54:26.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:51316_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":141},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Despite the App is unlocked the extension remains locked and does not work at all.
\nAlready tried to uninstall it and re-install.
\nI gave it all the require permits but it seems something else is going on.
\nEverything is updated properly.

\n\n

Any ideas?

\n\n
\n\n

1Password Version: 8.8.0
\nExtension Version: 2.3.7
\nOS Version: MacOs Monterey 12.5.1
\nBrowser:_ Safari 15.6.1
\nReferrer: forum-search:1Password8 extension for Safari

"},"Conversation:conversation:51316":{"__typename":"Conversation","id":"conversation:51316","solved":false,"topic":{"__ref":"ForumTopicMessage:message:51316"},"lastPostingActivityTime":"2022-08-26T05:35:19.000-07:00","lastPostTime":"2022-08-26T05:35:19.000-07:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:51316":{"__typename":"ModerationData","id":"moderation_data:51316","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:51316_1":{"__typename":"Revision","id":"revision:51316_1","lastEditTime":"2022-08-24T17:54:26.000-07:00"},"ForumReplyMessage:message:51317":{"__typename":"ForumReplyMessage","id":"message:51317","conversation":{"__ref":"Conversation:conversation:51316"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":51317,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1Password8 extension do not unlock","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:51317"},"parent":{"__ref":"ForumTopicMessage:message:51316"},"body":"

Hey @PabloJaniot! It sounds like the extension is having a hard time communicating with the 1Password app in order to unlock. To help with that, please try the following:

\n\n
    \n
  1. Right-click the 1Password icon in your browser toolbar and choose Settings.
    2. \n
  2. Under General, disable \"Integrate with 1Password app\".
    3. \n
  3. Fully quit 1Password app and browser.
    4. \n
  4. Restart the 1Password app and then open browser.
    5. \n
  5. Right-click the 1Password icon in your browser toolbar and choose Settings.
    6. \n
  6. Under General, re-enable \"Integrate with 1Password app\".
    7. \n
  7. Test things out with the extension.
    8. \n
\n\n

Let me know how that goes!

","body@stringLength":"675","rawBody":"

Hey @PabloJaniot! It sounds like the extension is having a hard time communicating with the 1Password app in order to unlock. To help with that, please try the following:

\n\n
    \n
  1. Right-click the 1Password icon in your browser toolbar and choose Settings.
    2. \n
  2. Under General, disable \"Integrate with 1Password app\".
    3. \n
  3. Fully quit 1Password app and browser.
    4. \n
  4. Restart the 1Password app and then open browser.
    5. \n
  5. Right-click the 1Password icon in your browser toolbar and choose Settings.
    6. \n
  6. Under General, re-enable \"Integrate with 1Password app\".
    7. \n
  7. Test things out with the extension.
    8. \n
\n\n

Let me know how that goes!

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