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dogolaca's avatar
dogolaca
New Contributor
5 days ago
Solved

Vanguard.com blocking

I've been using vanguard.com for many years and have always been able to login using 1Password on Mac or iOS. Today, however, when I filled in my username and password using 1Pw on the Mac, Vanguard gave an error message along the lines of "Can't login with a script."

I was able to copy and paste the password to log in,

So it's only an inconvenience, but I hope 1Pw can work with Vanguard to eliminate it.

discussion
macos
  • dogolaca's avatar
    dogolaca
    4 hours ago

    Using Safari on Mac mini M2. 

    Well, I restarted the Mac and haven't had the problem again. 

    This Mac has had a lot of flakiness since I've had it so I would guess that's the root of the problem rather than something with 1Password or with Vanguard changing its security protocols.

    So you can consider my case resolved for now.

    Best regards,

    Don

    PS Thanks for the heads up on the "Don't sign in automatically" option, which I hadn't been aware of.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    5 hours ago

    Hello dogolaca! 👋

    I'm sorry that you're unable to sign into Vanguard.com after filling your login credentials into the website. While I don't have an account with that website, I do see that our development team is tracking an issue where filling might fail on that particular webpage. 

    So that I can better understand the situation can you tell me the following: 

    1. Which browser are you using? 
    2. If you turn off autosubmit then does filling work? You can turn off autosubmit by following these steps: 
      1. Click the 1Password icon in your browser's toolbar.
      2. Find the login for Vanguard.com in the 1Password pop-up.
      3. Click the three dots in the upper right corner of the item and then click Don't sign in automatically. 
      4. Try to fill your login again. 


    I look forward to hearing from you.

    -Dave

    • dogolaca's avatar
      dogolaca
      New Contributor
      4 hours ago

      Using Safari on Mac mini M2. 

      Well, I restarted the Mac and haven't had the problem again. 

      This Mac has had a lot of flakiness since I've had it so I would guess that's the root of the problem rather than something with 1Password or with Vanguard changing its security protocols.

      So you can consider my case resolved for now.

      Best regards,

      Don

      PS Thanks for the heads up on the "Don't sign in automatically" option, which I hadn't been aware of.

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator
        4 hours ago

        I'm happy that you're no longer seeing the issue after restarting your Mac. 

        -Dave