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Forum Discussion
1password8 spent around 10 seconds to load item content when the connection is from China
I'm using 1password8 on Android12. It will get stuck around 10 seconds with black background when I touch and open any item on 1password.
It seems like happened only when I connect to Chinese network, if I connect with VPN or entire offline, the app will show item quickly.
I don't want to connect the VPN or set my mobile phone offline every time I use 1password, can anyone have a look at this issue?
1Password Version: 8.10.12
Extension Version: Not Provided
OS Version: Android 12
Browser: Not Provided
I also encountered this situation on Android. When using the network in China, there will be a delay of more than 10 seconds or more when opening any item (any item, not just a few). But this doesn't happen on the computer. Is there any workaround for this? Because this experience is really not very good.
- 1P_Timothy
Community Manager
Hi @xiaotong, thanks for writing in and reporting this behavior.
I did some testing with a few different network locations via a VPN. When I initially switched network location I did notice there was a brief delay loading item details opened from the Home tab. However after loading a few more items this delay was gone, and it didn't seem specific to a specific locations, including China.
When you're on a Chinese network, if you open several items do you see the 10 second delay on each or only the first few? Additionally, do you notice this occurs when opening items from a specific tab, such as Home, or Search, but not others?
Thanks again!
