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Forum Discussion

Former Member's avatar
Former Member
3 years ago

1PW does not use correct username to sign into Agilebits

When I use 1PW to sign into Agilebits the username that is transmitted has an extra dot (.) between XXXXX@gmail and com. (Example - @gmail..com). I get an invalid message. When I manually remove on...
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GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
3 years ago

Hey @1NoahTN

It sounds like you'll need to correct your "1Password Account" item in your vault. Here's what to do:

  1. Open and unlock 1Password.
  2. Search for "1Password Account".
  3. Open the item and tap Edit.
  4. Update your email address in the username field.
  5. Tap Save.

Then, whenever you sign into 1Password.com, the correct details will be autofilled. Hope that helps! :)

— Grey