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rcgregory's avatar
rcgregory
New Contributor
2 months ago
Solved

1PW Stopped Working with Siteground.com

Starting this week, I can not get 1Password to autofill the username for Siteground.com login in Safari.  It works fine on Chrome.

I've tried both the app and the browser extension.

I've used 1PW to access this site multiple times a day for years.... this is the first issue.   1PW seems to work fine with other sites in Safari.

I'm including a screenshot of what happens when I attempt to autofill.  

System is Sonoma 14.7.4 (23H420).  Safari is latest version.

Any suggestions??

 

macos
  • 1P_Dave's avatar
    1P_Dave
    2 months ago

    Hello rcgregory! 👋

    I'm sorry that 1Password isn't filling your username when you sign into siteground.com. I've reproduced the same issue in Safari and I've filed an internal work item with our team to get this fixed. 

    For the time being, you can use Universal Autofill to fill your username on that page by pressing Command-Backslash: Use Universal Autofill in apps and browsers on your Mac

    -Dave

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  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 months ago

    Hello rcgregory! 👋

    I'm sorry that 1Password isn't filling your username when you sign into siteground.com. I've reproduced the same issue in Safari and I've filed an internal work item with our team to get this fixed. 

    For the time being, you can use Universal Autofill to fill your username on that page by pressing Command-Backslash: Use Universal Autofill in apps and browsers on your Mac

    -Dave

  • rcgregory's avatar
    rcgregory
    New Contributor
    2 months ago

    PS:  I have deleted cookies, cleared cache, restarted Mac etc....

     

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Stopped Working with Siteground.com","id":"message:153826","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:10507"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:153826"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:153826"},"body":"

Starting this week, I can not get 1Password to autofill the username for Siteground.com login in Safari.  It works fine on Chrome.

I've tried both the app and the browser extension.

I've used 1PW to access this site multiple times a day for years.... this is the first issue.   1PW seems to work fine with other sites in Safari.

I'm including a screenshot of what happens when I attempt to autofill.  

System is Sonoma 14.7.4 (23H420).  Safari is latest version.

Any suggestions??

 

","body@stringLength":"920","rawBody":"

Starting this week, I can not get 1Password to autofill the username for Siteground.com login in Safari.  It works fine on Chrome.

I've tried both the app and the browser extension.

I've used 1PW to access this site multiple times a day for years.... this is the first issue.   1PW seems to work fine with other sites in Safari.

I'm including a screenshot of what happens when I attempt to autofill.  

System is Sonoma 14.7.4 (23H420).  Safari is latest version.

Any suggestions??

 

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I've tried both the app and the browser extension. I've 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and...","conversation":{"__ref":"Conversation:conversation:155442"},"id":"message:155442","revisionNum":1,"uid":155442,"depth":0,"board":{"__ref":"Forum:board:1password"},"author":{"__typename":"User","uid":19546,"login":"dxzdb","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/m_assets/avatars/default/avatar-10.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":14},"postTime":"2025-05-01T07:28:19.128-07:00","lastPublishTime":"2025-05-01T07:28:19.128-07:00","readOnly":false},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM","height":479,"width":478,"mimeType":"image/png"},"Rank:rank:3":{"__typename":"Rank","id":"rank:3","position":2,"name":"Moderator","color":"333333","icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/cmstMy1DRFhYZXM\"}"},"rankStyle":"FILLED"},"User:user:55":{"__typename":"User","id":"user:55","uid":55,"login":"1P_Dave","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-10-22T11:53:31.226-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.1password.community/t5/s/cuxzj43862/images/dS01NS05Zk5NUTA?image-coordinates=15%2C0%2C544%2C529"},"rank":{"__ref":"Rank:rank:3"},"entityType":"USER","eventPath":"community:cuxzj43862/user:55"},"ModerationData:moderation_data:153829":{"__typename":"ModerationData","id":"moderation_data:153829","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:153829":{"__typename":"AcceptedSolutionMessage","uid":153829,"id":"message:153829","revisionNum":1,"author":{"__ref":"User:user:55"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:153826"},"conversation":{"__ref":"Conversation:conversation:153826"},"subject":"Re: 1PW Stopped Working with Siteground.com","moderationData":{"__ref":"ModerationData:moderation_data:153829"},"body":"

Hello rcgregory! 👋

\n

I'm sorry that 1Password isn't filling your username when you sign into siteground.com. I've reproduced the same issue in Safari and I've filed an internal work item with our team to get this fixed. 

\n

For the time being, you can use Universal Autofill to fill your username on that page by pressing Command-Backslash: Use Universal Autofill in apps and browsers on your Mac

\n

-Dave

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Thank you!

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PS:  I have deleted cookies, cleared cache, restarted Mac etc....

 

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