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Forum Discussion
telephoneman2
4 years agoFrequent Contributor
1PW8 - missing OTP QR code scanner?
The OTP QR code scanner feature is missing. If I click "add OTP" then it just shows a text string field. Nothing else. No Option to scan the Code or paste the QR code Pic into 1PW app
1Passwor...
snozdop
4 years agoRegular Contributor
dteare Part of the problem may be that people simply don't know it's available in the browser extension, and assume it's been removed completely, as it's nowhere to be seen where it used to be.
There's absolutely nothing in the main app (as in v7 there was a little icon on one-time password fields that it was there), to now tell you it's moved to the extension.
For example, if you're going through the list of WatchTower Inactive 2FA sites in the main 1PW app adding 2FA, it doesn't tell you anywhere that you can use the browser extension to scan the codes.
Even in the extension itself, the option is hidden away in the three dots menu.
Perhaps, for logins of sites where 2FA is available, but not yet setup, there needs to be some prompt or visual cue in the main item details to show you what to do, in both the extension and the main app?