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docsquic's avatar
docsquic
New Member
2 days ago

2 FA not working.

I have 2 FA set up to use Yubikey.  It never asks for any 2 FA when I log in to 1 PW.  I wanted to use Yubikey for additional security but I never get a prompt or any indication that it's working.  Any suggestions?

 

Thanks,

Mark

windows
  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    23 hours ago

    Hello docsquic! 👋

    Thank you for reaching out! Two-factor authentication is an additional layer of protection when you sign in to 1Password on a new device or browser. When turned on, 1Password will require a second-factor (such as an authenticator app or security key) after you enter your account password and Secret Key. You can read more here: Protecting your 1Password account with multi factor authentication

    You can test to see if two-factor authentication is enabled by adding 1Password to a new device or browser (or you an open an Incognito/Private window in your existing browser and sign in to 1Password.com there). You won't be prompted for 2FA on existing devices and browsers where you're already authenticated. 

    If you're not being prompted for your security key on new devices/browser then let me know. 

    -Dave