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Forum Discussion

kappabear's avatar
kappabear
Occasional Contributor
3 years ago

2FA QR scanning is not working

Since upgrading to v8.3.5 a few days ago, I'm trying to enable two factor authentication (one-time password) on a couple different sites. However, when I click the "Scan QR code from clipboard or scr...
macos
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
3 years ago

Weird. I setup 2FA anew for both sites before I replied to you. Are you using anything that may inhibit our looking at the screen? Have you give the device a restart? If not, please so. What browser did you use? Do you have any add on's that may dim the screen or cause the codes to appear in a grey background aka non white? We have recently had a report of that behavior.