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Former Member's avatar
Former Member
2 years ago

Accessing MFA codes on mobile

I used the Chrome extension on my Mac to scan a QR quote to turn on MFA for a website. I didn't realize that feature even existed - it worked wonderfully. However, when trying to access that site on ...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

@jonathangunnell

Thank you for the reply. Just to make sure that I understand: you were seeing the one-time password in both the extension on your Mac and the 1Password app on your iPhone but you're no longer seeing the one-time password, is that right?

So that I can better understand the situation can you please tell me the following:

  1. Did you use the following steps to save the one-time password using the 1Password in Chrome on your Mac: Use 1Password as an authenticator for sites with two-factor authentication
  2. Is the item that you're saving the one-time password for in a shared vault that another family member or team member has access to?
  3. Can you see the one-time password when you look at that item's previous versions on 1Password.com: View and restore previous versions of items

I look forward to hearing from you. If I misunderstood the issue then let me know.

-Dave