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Forum Discussion
Activating Touch ID
I have a MAC Book which has Touch ID working as I successfully use it to sign into my Mac. I have the most recent update of 1Password. I am unable to activate Touch ID to open 1Password. Within 1...
GreyM1P
1Password Team
1Password TeamHi there astandre
Make sure that macOS is up to date: ☞ Update macOS on Mac - Apple Support
Sometimes that can cause problems if there's an update pending.
If you're still not getting anywhere with that, send us an email at support+forum@1password.com and you'll receive an auto-reply from 🤖 BitBot. It will contain a conversation number, which looks like [#ABC-12345-123] – post that here and I'll be able to make sure your message goes to the right team. I look forward to hearing from you. :)
— Grey
