I am incredibly confused on why the search icon would be removed. It is so awkward to click on the search bar. Why I have to search is because autofill fails which is becoming increasingly common or app dev didn’t register a domain name with their app no there are no associations. There is more but regardless the ability to initiate and clear a search is basic functionality. I’d love to see the search icon brought back another option can be to make a user preference on what the double tap on items does, e.g. brings back to the items page or brings back to the items page and opens a search. This preference could be turned off by default. Please add this. 1Password Version: 8.10.52 Extension Version: Not Provided OS Version: iOS 18.1.1 Browser: Not Provided

Hey Dave, congrats! Nearly 3 years later and search is still difficult to use. Surprisingly it took nearly three years to listen to "overwhelming amount of feedback" and still can't solve the problem. No wonder the app has a 3.7 star rating.

Hi, I'm a beta user so I didn't know about this change ending up in the GA version. As soon as this had landed in the beta, I gave feedback stating my displeasure but it seems it was not enough. As screens tend to get bigger and bigger, it's harder to reach to the top of the screen to perform the search (at least for me). So here's my suggestion: leave the search bar at the top as it is now and let those people with longer fingers tap into it and search right away. But please also let me customize the bottom tab bar and allow me to add the search icon back. This icon's only purpose would be to put the focus into the search bar so it's easier to activate. Please :)

Hey 1P_Dave i was very clear because i knew it would be used as an excuse. If some users complained about search icon experience that’s fine, let them use the top bar. For everyone else make the bottom user configurable. If you do that everyone win. Thank for you answering my question, I’m incredibly disappointed to find out that instead of finding a solution to make both use cases work it was decided only make one work. It shows a complete lack of awareness and disconnect from the users. My very first comment on this discussion suggested this, now you have multiple suggesting it. I encourage 1P to listen to users who provide suggestions not just the people who complain about wha they don’t like.

I use an iPhone 15 Pro, so a typical screen size. Depending on what page you are on it is the same number of screen touches. e.g. if already on the items screen than 1st touch is reachability, 2nd touch is the search bar or x to clear. Anywhere else it is 3 screen touches. All of the current workflows are significantly more error prone because they require precise presses/gestures it also creates an awkward workflow. Where as before you could quickly double tab the search icon to achieve the same result and maintaining the same number of screen taps. Can you help me understand why this functionality was removed? Were users having a poor experience because they were double tapping when they didn’t mean to? Was the functionality somehow confusing? Could there not be another icon added? Was 4 icons really too many? Do users use watchtower more than search? Wouldn’t watchtower primarily used when a user signs up and goes through and changes all re-used or weak passwords? Than occasionally to see if a password was has been part of a data leak? Could both of those be part of the tutorials than optional notifications for data leaks? Or could watchtower be a tile on the Home Screen? Could the 3rd icon be a customized option? Default is watchtower? And search icon is another that is a user preference? When double pressed it highlights the current text in the search bar or if empty places the cursor there. I am all for streamlining an experience. I am also in disbelief that the previous experience with the search icon was so dysfunctional it had to be removed.

I agree with the comments above. I use search all the time, but Watchtower rarely. It’s so much easier to open search from the bottom of the screen. That of course is where the keyboard is located. And Apple notably moved their search bar to the bottom of Safari a few years ago.

Add the Search Icon or add a shortcut.

insecuretoffee
Occasional Contributor
2 months ago
Amazing, truly fantastic work 1Password team:

1/ Still cannot press the Item tab to highlight Search bar so you still have to reach
2/ Search bar exists in three different places, so pressing search bar in one tab vs another doesn’t talk to each other. (Why even have tabs? lol why not just combine Home and Item and have the Tiles totally customizable? Once again, why even have Watchtower tab?)
3/ Search in Watchtower, even as “designed”, still does not work and straight-up crashes the app lol

I know this feedback is going straight to the trash so best of luck to any other user coming through the forum hoping to be heard!
birchmeier
Occasional Contributor
2 months ago
I won’t say this is going to make me stop using 1Password, but it’s giving me a couple thoughts about the perspective of how they handle user input.
Manaburner
Regular Contributor
2 months ago
birchmeier I don't know if you had read the latest blog post: https://blog.1password.com/product-update-improvements-and-features/
1P thinks, moving search to the top is "much easier to search quickly" and it does not sound like this would be changed again, sadly
1P_Dave
Moderator
2 months ago
insecuretoffee and birchmeier

Thanks again for the feedback! The team will take your suggestions and comments into account when continuing to iterate on the search feature in 1Password for iOS in the future.

-Dave
1P_Dave
Moderator
2 months ago
lysander

Thank you for catching that! I've opened an issue with our documentation team to update the images in that support article. 🙂

-Dave

ref: dev/web/support.1password.com#4861
birchmeier
Occasional Contributor
2 months ago
What are we thinking 1P_Dave? I’m sure enough time has passed for this feedback to have been reviewed.
insecuretoffee
Occasional Contributor
3 months ago
Is there any update here? No only is this experience severely worse, it’s also started to crash much more when using search, especially when using from the Watchtower tab as opposed to the Item or Home tabs.

It’s wild to have three separately searches in three separate locations. It’s just super confusing also to have multiple search and I’ve found myself thinking wait which tab did I search for X item on? And then inevitable clicking into the wrong one.

That’s why I’ve try to exclusively use the Watchtower tab for search because the tab is useless otherwise. But it crashes sometimes when 1/ clicking search bar, 2/ when clicking into a result, 3/ when going back from a result back to search, or when 4/ closing search. I’ve sent your team a diagnostic report.
lysander
Occasional Contributor
3 months ago
1P_Dave

In iPadOS version 8.10.56 when you click HELP ---> Getting Started you are taken to a web page support.1password.com. The first screen capture shows the Home screen with the side bar open.

The image displays the Search function button below Watchtower. In 8.10.56 there is no Search button! There is a search icon on top of the screen.

Your documentation team should keep screen inages in synch with reality.
1P_Dave
Moderator
3 months ago
Thank you for the feedback, I've shared your post with the team.

-Dave
birchmeier
Occasional Contributor
3 months ago
Hey 1P_Dave i was very clear because i knew it would be used as an excuse. If some users complained about search icon experience that’s fine, let them use the top bar. For everyone else make the bottom user configurable. If you do that everyone win. Thank for you answering my question, I’m incredibly disappointed to find out that instead of finding a solution to make both use cases work it was decided only make one work. It shows a complete lack of awareness and disconnect from the users. My very first comment on this discussion suggested this, now you have multiple suggesting it.

I encourage 1P to listen to users who provide suggestions not just the people who complain about wha they don’t like.

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