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Forum Discussion
Adding my new account to Mac fails
When I try to add my account to my mac app nothing happens. When I click sign in with passkey I get a spinning wheel for about two seconds and then nothing. I have successfully used my passkey for we...
GreyM1P
1Password Team
1Password TeamHi there @Silverbullet
Sorry to hear about the trouble you've had here. It'll most likely be best if we take a look at a diagnostics report from your Mac to help work out what's going on.
☞ How to send a 1Password diagnostics report
⚠️ Don't post your diagnostics report here.
Send the diagnostics report to support+forum@1password.com and include a link to this post so that we can investigate. You'll get an auto-reply from BitBot containing a support ID – post that number here and I'll make sure your message is routed to the right team. I look forward to hearing from you.
— Grey
