Any updates on a fix for ""We weren't able to sign in to your account. Maybe there's a typo?..."

Hello @DianeT,

Please excuse the delay in our response. I'm sorry to hear of the troubles you are having signing into 1Password 8 for Windows.

It sounds like this one specific device that is causing troubles, creating an entirely new account wouldn't solve this. I'd like the Windows team to take a closer look. Could you send a fresh diagnostics report from the Windows PC giving you troubles?

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:
* A link to this thread: https://1password.community/discussion/139240/any-updates-on-a-fix-for-we-werent-able-to-sign-in-to-your-account-maybe-theres-a-typo
* Your forum username: DianeT

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks!