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Forum Discussion

osyras's avatar
osyras
New Contributor
4 years ago

Any way to make Windows Hello default to face instead of PIN?

I am new to 1password and just set it up on my surface pro 4 and for some reason it defaults to using PIN instead of camera to authenticate. Is there any way to force it to use face first? Thanks...
windows
PeterG_1P's avatar
PeterG_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi osyras - you should be able to set this in the Windows sign-in settings menu (since AFAIK 1Password itself isn't determining what Windows Hello method is used, but only whether the Hello service itself is called upon to authenticate).

You can get to that menu like this:

  1. In the Windows search bar, type "Windows hello"
  2. Select the *Sign-In Options item that comes up

Once there, your options will differ depending on whether you have facial recognition set up already. Do you see anything there that explains the PIN-vs-facial recognition issue you've seen?