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Forum Discussion
Apple Watch login for Mac keeps "breaking"
I have an issue where my 1Password 8 login on my Mac via Apple Watch breaks. Sometimes it will work for days, but then suddenly stops operating...the dialog box on my Mac for Apple Watch blinks quick...
I was also experiencing Apple watch unlock problems and I seemed to have resolved the issue. There were a few contributing factors that I think contributed to my experience.
- I have two Macs that both have 1Password installed
- One of the Macs was not running the latest MacOS
- The up-to-date Mac had not been rebooted with the watch unlock option disabled since I got my new Apple watch.
This is the procedure I would recommend to resolve the issue:
* Disable the watch unlock option on 1Password on all your Macs.
* Disable the watch unlock on the Mac System Settings (on all your Macs)
* Update the OS on your Macs, which should include a reboot. If your Macs are already on the latest MacOS, then just reboot them. No matter what, make sure you reboot your Mac with all the watch unlock settings disabled.
* Update the OS on your watch if needed
* Enable the watch unlock on the Mac System Settings
* Enable the watch unlock on the 1Password app.
Hopefully, your watch will be able to unlock 1Password on the Mac now.
Note: If you use the menu option to lock 1Password from the app, then it will make you type in the password to unlock it. The watch unlock appears to only work after 1Password has already been unlocked with the password and has locked itself because of an idle timeout. I think it will also force you to type in the password if 1Password has been locked for a longer period of time. I think this is a very reasonable behavior designed to protect the vault.
