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Forum Discussion

drohr's avatar
drohr
Occasional Contributor
3 years ago

Apple Watch "Push to approve" not working

I use my Apple Watch regularly to approve payments at pay terminals or gas pumps. I simply double tap the side button to conduct transaction. This is linked to my credit card (which I guess is actual...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello drohr! 👋

I'm sorry that Apple Watch unlock for 1Password isn't working on your Mac. Can you confirm that you can use the Apple Watch to unlock the Mac itself? If you can then please try these specific steps:

  1. Disable Apple Watch Unlock in 1Password for Mac (1Password > Settings > Security > Uncheck "Apple Watch").
  2. Disable Apple Watch Unlock for your Mac (In the MacOS menu bar:  > System Settings > Touch ID & Password > Uncheck your Apple Watch under "Use your Apple Watch to unlock your applications and your Mac")
  3. Turn off your Mac.
  4. Restart your Apple Watch: Restart your Apple Watch - Apple Support
  5. Turn on your Mac.
  6. Enable Apple Watch Unlock for your Mac (In the MacOS menu bar:  > System Settings > Touch ID & Password > Check your Apple Watch under "Use your Apple Watch to unlock your applications and your Mac")
  7. Enable Apple Watch Unlock in 1Password for Mac (1Password > Settings > Security > Check "Apple Watch").

Let me know if you still see the issue after trying this.

-Dave