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Forum Discussion

Former Member's avatar
Former Member
4 years ago

Apple Watch unlock in clamshell mode often fails

I have a MacBookPro which I use mostly in Clamshell mode with an external monitor. Most of the time, 1P doesn't let me unlock with my Watch despite having the option checked. Sometimes, it actually shows the dialog very briefly but it goes away before I can interact. Clicking on the watch icon on the 1P window either does nothing or flashes up the window.

(I don't think this is new for 1P8, and I'm not even sure it's unique to 1P versus other uses of Apple-watch unlock...)

1Password Version: 8.2.2 (80202057)
Extension Version: 2.0.6
OS Version: 11.6

betas
  • Former Member's avatar
    Former Member
    3 years ago

    The problem has occurred again (although in fact I was getting many successful Apple Watch unlock requests, especially with the new SSH ID server functionality).

    As per the previous message, I've sent the requested information, and my support ID number is

    • #WYT-15822-843
  • Former Member's avatar
    Former Member
    3 years ago

    1P_Ben here's my support ID as well: [#LUY-77219-825]

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @sentros:

    Thanks for sharing your support ID. It looks like one of my colleagues is in touch with you there.

    Jack

    ref: LUY-77219-825