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Forum Discussion
Apple Watch unlock intermittently doesn't unlock the 1Password for Mac app
...is how frequently 1Password "forgets" to allow sign-in to the app or the browser extension using touchID on iOS or my watch on Mac, then forces me to enter my password manually. Several times a da...
1P_Dave
Moderator
ModeratorLet me know if Apple provides any guidance about the Apple Watch unlock issue that you're running into on your Mac. I'll make a note to update this thread if our developers hear back on our end. 🙂
Likewise for my ipad Air issue, where touchID works to unlock the system but gets "forgotten" most of the time as an unlock option for 1password?
On your iPad, are you also being prompted for your account password instead of Touch ID several times a day? Or less frequently than that? As a start, can you check the following setting:
- Open and unlock 1Password.
- Tap your account or collection at the top of the sidebar and then tap Settings.
- Tap Security.
What is "Require password" set to? Are you being prompted for your account password on your iPad more often than what this setting is set to?
-Dave
