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Forum Discussion
System
2 years agoSuper Contributor
Apple Watch unlock intermittently not working
This discussion was created from comments split from: Inconsistent Apple Watch unlock.
1P_Dave
Moderator
2 years agoThank you for the reply. The next time that you're unable to unlock 1Password using your Apple Watch please note the time when the issue occurs. Then, I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/comment/690782/#Comment_690782
- Your forum username:
Bakj
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave