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Forum Discussion

System's avatar
System
Super Contributor
7 months ago

Apple Watch unlock isn't working in 8.10.38

This discussion was created from comments split from: Unable to unlock with Apple Watch.
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
7 months ago

Hello zepfhyr! 👋

I'm sorry that Apple Watch unlock has stopped working again on your Mac. What version of 1Password are you currently using?

If you're running 8.10.38 and you're still able to unlock the Mac itself using your Apple Watch then try these steps:

  1. Disable Apple Watch Unlock in 1Password for Mac (1Password > Settings > Security > Uncheck "Apple Watch"). (If you don’t see the Apple Watch option in 1Password then skip this step.)
  2. Disable Apple Watch Unlock for your Mac (In the MacOS menu bar:  > System Settings > Touch ID & Password > Uncheck your Apple Watch under "Use your Apple Watch to unlock your applications and your Mac")
  3. Turn off your Mac.
  4. Restart your Apple Watch: Restart your Apple Watch - Apple Support
  5. Turn on your Mac.
  6. Enable Apple Watch Unlock for your Mac (In the MacOS menu bar:  > System Settings > Touch ID & Password > Check your Apple Watch under "Use your Apple Watch to unlock your applications and your Mac")
  7. Enable Apple Watch Unlock in 1Password for Mac (1Password > Settings > Security > Check "Apple Watch").

If that still doesn't work then let me know.

-Dave