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Forum Discussion
Apple Watch unlock isn't working
This discussion was created from comments split from: Unable to unlock with Apple Watch.
1P_Dave
Moderator
ModeratorI apologize for the trouble you’ve experienced with unlocking 1Password for Mac using Touch ID or your Apple Watch. Thank you for your patience while our team worked on resolving this issue. We’ve addressed the problem in version 8.10.39.
To ensure you have the latest version and automatic updates enabled, please follow these steps:
- Open and unlock the 1Password for Mac desktop app using your account password.
- Click on 1Password in the menu bar next to the Apple logo.
- Select Settings.
- Go to Advanced, then turn on "Install updates automatically".
- Go to About, then click Check for updates.
Follow the prompts to update 1Password for Mac. After updating and restarting the app, try unlocking it again.
If you continue to experience issues with Touch ID or Apple Watch unlock after updating, please let me know.
-Dave
