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VirgilBoy's avatar
VirgilBoy
Contributor
2 months ago

"Apple Watch Unlock Stopped Working" Closed But NOT Fixed

This thread was commenced in November 2022 and closed sometime after Aug 2023 comment by 1P_Dave . It is still a VERY frustrating issue that irritates me every day. I have to resynch the setting i...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 months ago

VirgilBoy

Thank you for linking to that thread! The issue being discussed in that thread has been investigated by our development team and we've narrowed the behaviour down to issues with Apple's Apple Watch APIs. Our team has mitigated the issues as much as possible with changes to how we use those APIs and have filed feedback with Apple regarding the remaining issues that we can't workaround.

I'd like you to test to see if the issue that you're still experiencing is the same issue as the one discussed in that thread by seeing if the same problem occurs when you try to use your Apple Watch with an Apple system prompt. The next time that you're unable to unlock 1Password using your Apple Watch, please perform the following test:

  1. Click on the  in the menu bar.
  2. Click System Settings.
  3. Click Privacy & Security.
  4. Click Advanced.
  5. As a temporary troubleshooting step, turn on "Log out automatically after inactivity".
  6. You'll now see a macOS system prompt asking you to confirm the action. You should receive a double-tap notification on your Apple Watch.

Let me know the results. 🙂

-Dave

ref: dev/core/core#27438