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benmattison's avatar
benmattison
Occasional Contributor
3 years ago

Apple Watch Unlock Stopped Working

Hi, I have a newish M1 MacBook Pro and a Apple Watch. When I first installed 1Password on it, unlocking with Apple Watch worked perfectly but at some point it stopped prompting me and I haven't be...
macos
Former Member's avatar
Former Member
3 years ago

Just chiming in to say that I'm seeing the same issue on 13.0.1 and 1Password 7.9.6. I'm able to unlock my Mac with my Apple Watch when I wake the screen for the first time each day, but 1Password gives the "1Password can't unlock via TouchID with the screen closed" message (this is an M1 Pro 14" MacBook Pro). I have to type my 1Password code to unlock it, and when I check 1Password Preferences, the Set Up Apple Watch button is there, but it takes me to the "Privacy and Security" section of System Settings, but with nothing obvious to do there (I assume because that is actually handled by the OS itself).

I don't think this happened with 13.0, only after installing 13.0.1.