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Forum Discussion
Apple Watch Unlock Stopped Working
Hi,
I have a newish M1 MacBook Pro and a Apple Watch. When I first installed 1Password on it, unlocking with Apple Watch worked perfectly but at some point it stopped prompting me and I haven't be...
1P_Tommy
Moderator
Moderator@benedickmiller
Off-hand, it sounds like the OS issue we have filed with Apple regarding unlocking. We'd be happy to look at a diagnostic report to confirm that, if you'd like to send one over. The tl;dr is that this will need help from the OS side, assuming of course that you are experiencing the issue I have in mind. It affects users on Ventura and both Intel and Apple Silicon Macs.
- Open 1Password.
- Press command and comma. The 1Password preferences will open.
- Tap Advanced.
- Click Send Diagnostics.
- Click Reveal to locate the report in your downloads folder.
Attach the diagnostics to an email message addressed to support+forum@1password.com.
- Your forum username:
benedickmiller A link to this thread:
https://1password.community/discussion/comment/685357/#Comment_685357Please do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
