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joshray's avatar
joshray
New Contributor
10 months ago

Auto Fill not triggering for some apps

Auto Fill is not populating for some apps on iOS but works fine on Android. For example: Blue Wallet works flawlessly in Android but does not trigger on iOS. As far as I can tell, only Android apps a...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
10 months ago

Hello joshray! 👋

I'm sorry to hear that you're having trouble filling a login into certain apps. On the iPhone AutoFill is specifically handled by iOS and 1Password only provides the data for the experience.

When you tap on the username or password field in the BlueWallet app, do you see "Passwords" appear above your keyboard? If you don't then I would like you to make sure that you have turned on AutoFill to work with 1Password:

  1. On the Home screen, tap Settings.
  2. Tap Passwords > Password Options.
  3. Turn on AutoFill Passwords and Passkeys.
  4. Select 1Password.

Then try to fill your login again using this guide: Use 1Password to fill and save on your iPhone and iPad

If this doesn't work then can you tell me a little more about what isn't working? Do you see the Passwords prompt above your keyboard when you tap on the username/password prompt in the BlueWallet app?

-Dave