Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

joshray's avatar
joshray
New Contributor
10 months ago

Auto Fill not triggering for some apps

Auto Fill is not populating for some apps on iOS but works fine on Android. For example: Blue Wallet works flawlessly in Android but does not trigger on iOS. As far as I can tell, only Android apps a...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
10 months ago

joshray

Thanks for the reply. I can see how the current behaviour is not ideal for the particular app that you're having trouble with. AutoFill is specifically handled by iOS and 1Password is unable to control which fields get filled when you tap on an item since 1Password only provides the data for the experience.

Password AutoFill will match the apps that you use to your login items in 1Password by taking the associated domain associated with an app and comparing it against the website URL in your login items. If there is a match then Password AutoFill will offer to fill your login information. If you don't see Fill & Update Login when you search for and tap on a Login Item then it means that the developer of that app hasn't added an associated domain and there is nothing for Password AutoFill to use to match the app to a Login item in 1Password. This means that you'll need to search for the correct Login item.

Since you're not seeing a login suggestion in 1Password after tapping on the "Passwords" prompt above your keyboard, and AutoFill isn't filling your password into the app when you search for and select the login manually, I recommend that you reach out to the developer of the app to have them investigate this further. It sounds like they need to add support for AutoFill to their app. Forwarding the following articles can help:

Let me know if you have any questions. 🙂

-Dave