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DeeEye's avatar
DeeEye
New Contributor
2 years ago

Autofill on 1Password iOS no longer copies 2FA OTP code?

Hi all When I log into a website on Safari on my iPhone and autofill via 1Password, I used to be able to automatically paste the 2FA OTP. Recently I have not been able to paste, rather, have to go...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello DeeEye! 👋

I'm sorry that you're running into issues when pasting a login's 2FA OTP on your iPhone. I see that you're using an older version of 1Password that is no longer supported, as a first step please upgrade to 1Password 8: Upgrade to 1Password 8 for iOS

The upgrade is included at no additional cost if you already have a membership. Once upgraded, please make sure that the "Copy One-Time Passwords" feature is enabled:

  1. Open and unlock 1Password 8.
  2. Tap the icon for your account or collection at the top left and choose Settings.
  3. Tap AutoFill.
  4. Turn on "Copy One-Time Passwords".
  5. Go back to Settings.
  6. Tap Notifications.
  7. Turn on "One-Time Passwords".

Then fill a username/password into the app again. You should see a notification that 1Password has copied the one-time password to your clipboard. You can then paste the one-time password into the app: Select, cut, copy, and paste text on iPhone - Apple Support (CA)

-Dave