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Forum Discussion
sethmad
2 years agoNew Contributor
Autofill prompts only appear after opening 1password app
I've been encountering a problem on most web sites when using Chrome that autofill prompts do not appear until after I open the 1password app.
I click or long click a login or password field, and ...
1P_Timothy
1Password Team
2 years agoHi Ekalb, thanks for following up with us. That's no problem! There's a lot of information in this thread, it's easy to miss a few details.
Hi sethmad, thanks for giving that a try. I'm sorry to hear that only worked temporarily. Hi jkane001, thanks for your input on this.
From our investigation into reports of this sort of behavior we believe it may be related to changes in Autofill that have caused a slight delay in the filling response, or that browsers that rely on Autofill compatibility are not restarting the Autofill service in some cases once it is stopped.
I'd like to ask you to try filling in another supported browser that does not use Autofill compatibility such as Firefox or DuckDuckGo. Is filling behavior more consistent for you there?
We've also included some improvements to Autofill in our recent beta releases. If you'd like to update to the beta and check the filling behavior in Chrome you can find steps to join in our guide: Use 1Password beta releases
I will note that there is a regression with the latest beta that causes Biometric unlock to be reset. So, if you update, your password will be required to unlock the app before resetting Biometric unlock.