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sethmad's avatar
sethmad
New Contributor
2 years ago

Autofill prompts only appear after opening 1password app

I've been encountering a problem on most web sites when using Chrome that autofill prompts do not appear until after I open the 1password app. I click or long click a login or password field, and ...
android
1P_Timothy's avatar
1P_Timothy
Icon for 1Password Team rank1Password Team
2 years ago

Hi @timbishop, @belzy, Kumnaa and @terahertz thanks for writing in and letting us know you're seeing this behavior as well.

The investigation on this continues and we're looking at a few optimizations to Autofill that should help. My apologies for any disruption. When you next run into inconsistent or non-responsive Autofill in Chrome I'd like to ask you to try restarting the browser then let us know if you see any improvement in behavior.

To restart Chrome, you can open the Recents menu on your device. Recents can be opened by tapping the square or three bars icon along the bottom of your screen. If you use gestures, it's typically a short swipe up from the bottom of the screen. From there you can locate the Chrome window, swipe up on it, then reopen Chrome.

Thanks again!