Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
Both TouchID and Apple Watch required to unlock
I just switched to Macbook Pro M3Pro and now 1Password 8 requires me to both do TouchID and double click on the Apple Watch. I tried to uninstall and reinstall to no avail. I also tried toggling the ...
Having the same problem. I have done a little testing and in my case it may be related to adding a second fingerprint to touchid.
When touchid has two fingerprints registered and I try to unlock 1Password I get the touchid prompt followed by the prompt to double-click on my watch. My watch is UNCHECKED in 1Password preferences on the security tab.
As soon as I delete the second registered fingerprint 1Password returned to working as expected, touchid unlocks it without involving my watch.
I sent diagnostics under the ticket below, can't remember if I had 1 or 2 fingerprints at the time I pulled the diagnostics. Support Ticket: WKH-62892-843
