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Forum Discussion
Nixobe
9 months agoNew Contributor
brave extension doesn't connect to the main app
brave doesn't connect to the main app
while firefox does
i tried reinstalling the extension and reinstalling the brave browser
1Password Version: 1Password for Windows 8.10...
1P_Dave
Moderator
8 months agoI'm sorry that the connection between 1Password in Brave and the desktop app isn't working correctly. I'd like to ask for the following so that I can investigate further and find you a solution:
- The extension console log: https://support.1password.com/cs/extension-console-log/
- A diagnostics report: https://support.1password.com/diagnostics/
Attach both files to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/146306/brave-extension-doesnt-connect-to-the-main-app
- Your forum username: Nixobe
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave