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Forum Discussion

RMNL's avatar
RMNL
New Contributor
3 years ago

Browser extension for (Brave, Chrome, Firefox) no longer integrates with 1Password app (no Touch ID)

As of today, my 1password extension for Brave, Chrome and Firefox no longer seems to connect to the 1Password app on my Mac. I now need to use my password instead of Touch ID for opening the exte...
browser extension
MikeT's avatar
MikeT
Icon for 1Password Team rank1Password Team
3 years ago

Hi folks!

We're looking into this right now.

Can you confirm that Safari is working with 1Password on your Macs?

We have a theory as to why this may be happening. Can you try this for Chrome and let us know if it helps:

  1. Open Finder and select the Go menu > Go To Folder on top or press Command + Shift + G
  2. Copy and paste the following line: ~/Library/Application Support/Google/Chrome/NativeMessagingHosts
  3. Press enter to go there. You should see a file called com.1password.1password.json, open it with your text editor
  4. On the "path": line and at the far right, you can see two MacOS folders in the path, remove one of the MacOS folder and save it. You should have this saved instead: "path": "/Applications/1Password.app/Contents/Library/LoginItems/1Password Browser Helper.app/Contents/MacOS/1Password-BrowserSupport"
  5. Restart Chrome and 1Password extension should now unlock automatically with the main 1Password app.

If that works, repeat the same for Firefox but this time in step 2, copy and paste this path: ~/Library/Application Support/Mozilla/NativeMessagingHosts.

I hope this helps for now. We'll get a new update out soon to fix this.