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Forum Discussion
"Browser extension needed to restart" several times per day since SSO enabled
We recently enabled SSO (Sign in with Microsoft) for 1Password in my company. It could be a coincidence, but ever since we did so my normal web browsing experience gets interrupted several times per ...
1P_Dave
Moderator
ModeratorHello danpr! 👋
I'm sorry that you're repeatedly seeing a message that says "The 1Password browser extension needed to restart". As a first step can you try the following:
- Update 1Password in the browser to version 2.23.1
- Restart your device.
If you still see the issue after completing these steps then, to investigate further, I'd like to ask you to send in a console log the next time that the issue occurs:
Attach the file to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/145547/browser-extension-needed-to-restart-several-times-per-day-since-sso-enabled
- Your forum username: danpr
- Please do not post the console log to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
