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Forum Discussion

System's avatar
System
Super Contributor
3 years ago

Browser filling issue

This discussion was created from comments split from: Suggestion of login name no longer working.
browser extension
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello @guerry! 👋

I'm sorry to hear that you're having trouble filling logins on your Mac, I've split your comment into a new thread since you seem to be describing a different issue than the other user. It sounds like communication between the 1Password extension in your browser and the 1Password for Mac app has broken down. To fix this please do the following:

  1. Close all open web browsers.
  2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit 1Password Completely. Wait until the icon disappears.
  3. Double-click on 1Password 7 from your Mac's Application folder.
  4. Open your web browser.

Let me know if that fixes the issue. I look forward to hearing from you. 🙂