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Julio860JVL's avatar
Julio860JVL
New Contributor
6 months ago

[BUG] [Firefox] Username or Password icon does not open application.

Bug has very low priority as there is a work around. I searched the community before posting and I couldn't find anything about this small bug. I only found this similar issue but not the same a...
windows
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
5 months ago

Julio860JVL

Thanks for the reply and the screenshot. I would expect to see that behaviour across all of your browsers if either the 1Password desktop app wasn't installed (which you said it was) or app integration wasn't turned on (but you don't see the behaviour in other browsers). I'd like you to check to see if app integration is turned on between the 1Password for Windows desktop app and 1Password in Firefox:

  1. Open and unlock the 1Password for Windows desktop app.
  2. Click your account or collection at the top of the sidebar and click Settings.
  3. Click Browser.
  4. Make sure that "Connect with 1Password in the browser" is on.

Then in Firefox:

  1. Open your browser.
  2. Right-click on the 1Password icon in your browser's toolbar and click Settings.
  3. Make sure that "Integrate this extension with the 1Password desktop app" is on.

If that still doesn't work then do you see a green dot in the browser settings page? Or a different coloured dot and an error message?

-Dave

ref: dev/core/core#29965