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Forum Discussion
Cannot edit, delete, or save any passwords
Hi, I had 1password for years - the free version. Then I was no longer able to access it, so I purchased the trial week. Now I have the free version again but I cannot edit, delete, add, or save any ...
1P_Dave
Moderator
ModeratorHello @Aly1! 👋
I'm sorry that you're unable to edit items. 1Password doesn't offer a free version and you'll need to have an active subscription in order to use 1Password 8. Since I don't have access to your account information here on the public forums, I recommend sending an email to support+forum@1Password.com so that our support team can take a look and advise further. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂
-Dave
