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Forum Discussion
System
2 years agoSuper Contributor
Cannot scan QR code on Supabase using desktop app
This discussion was created from comments split from: "QR code Detection Failed" message attempting to scan QR.
1P_David
1Password Team
2 years agoHi joellee,
Thanks for contacting us!
I'm sorry that Supabase users are experiencing some difficulty when trying to scan the 2FA QR code using the 1Password desktop app. I can confirm that our development team is currently investigating similar trouble with other websites.
Our team would like to work with you to investigate further, can you send us an email at support+forum@1password.com
and include a link to this thread? Someone from our team will be in touch and we'll be able to assist you further there.
After emailing us, you’ll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.
-David
ref: dev/core/core#19783